State Farm® Insurance Agent Mike Alfred
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Losoncy
June 10, 2026
5
out of
5
rating by John Losoncy
"Mike Alfred of State Farm was extremely helpful and knowledgeable. His professionalism and excellent service made our experience wonderful. Thank you Mike."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mike Alfred’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Ginger Hogan
May 28, 2026
5
out of
5
rating by Ginger Hogan
"Malachi was very helpful and got us a great deal!"
We responded:
"Thank you for the 5-star review! We’re so glad Malachi was able to help you and get you a great deal. We truly appreciate your trust in the Alfred Insurance Agency—please don’t hesitate to reach out anytime you need assistance!"
Bradford Grimes
May 28, 2026
5
out of
5
rating by Bradford Grimes
"Traci is the best"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Traci provided you with excellent service. We'll be sure to share your compliments with her!"
Aaron Askew
May 26, 2026
5
out of
5
rating by Aaron Askew
"Malachi is one of the best insurance agents there ever was.“Absolutely the best insurance experience I’ve had. Everyone at this State Farm office was friendly, professional, and quick to help. They treated me like family instead of just another customer. They saved me money while improving my coverage. Couldn’t ask for better service.”"
We responded:
"Wow—thank you for the amazing 5-star review! We’re so glad to hear Malachi and the team at Alfred Insurance Agency delivered an experience that was friendly, professional, and quick. It means a lot that you felt treated like family—and that we were able to save you money while improving your coverage. We truly appreciate your trust and we’ll be here whenever you need us!"
bobby mitchell
May 22, 2026
5
out of
5
rating by bobby mitchell
"Tracy is the best!"
We responded:
"Thanks so much for the 5-star review! We’re thrilled to hear that Tracy was able to help you—she truly is the best. We appreciate your trust in Alfred Insurance Agency and look forward to serving you again whenever you need anything."
Shara Miller
May 8, 2026
5
out of
5
rating by Shara Miller
"Malachi was professional, answered all my questions and worked to get the best coverage for me and my family"
We responded:
"Shara, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Mike Alfred’s Team is just a call or email away!"
Leigh Hunt
May 8, 2026
5
out of
5
rating by Leigh Hunt
"My family used ALFA for years. I was not happy with them, so I made the switch to State Farm and have been happy since!! Mike and Traci are always so helpful and I can’t thank them enough!!"
We responded:
"Thank you so much for your 5-star review! We’re grateful for your feedback and for the kind words about Mike and Traci. It’s wonderful to hear you’ve been happy with your experience and that they’ve been able to help you along the way. If you ever need anything in the future, we’re always here for you!"
Lottie Lee
May 1, 2026
5
out of
5
rating by Lottie Lee
"Malachi was a pleasure to talk with and exceeded my expectations for customer service. I am pleased to have switched my auto insurance to State Farm. Thank you for making the process so easy affordable."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that Malachi was a pleasure to work with and that he exceeded your expectations. We’re also glad you’re enjoying your new State Farm auto insurance—our team is here to make the process easy, clear, and affordable. We truly appreciate your trust in Alfred Insurance Agency!"
Sarah Morgan
April 30, 2026
5
out of
5
rating by Sarah Morgan
"Very attentive, caring and desiring to serve their customers with great low rates and options"
We responded:
"Sarah, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mike Alfred’s Team!"
B Johnston
April 29, 2026
5
out of
5
rating by B Johnston
"Have had our insurance with them for 20+ years. Really good people to work with. Thanks Folks!"
We responded:
"Thank you so much for the wonderful 5-star review! We truly appreciate your loyalty and trust over the past 20+ years. It means a lot to hear you’ve had a great experience working with our team."
Kristen Allen
April 24, 2026
5
out of
5
rating by Kristen Allen
"Great customer service—responsive, helpful, and made everything simple to understand. Highly recommend Malachi Mcspadden"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that Malachi provided responsive, helpful service and made everything easy to understand. We truly appreciate your recommendation and look forward to assisting you again in the future!"
Amy Pratt
April 20, 2026
5
out of
5
rating by Amy Pratt
"Malachi was a great help"
We responded:
"Amy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mike Alfred’s Team—we are always here to help!"
Deanna
April 8, 2026
5
out of
5
rating by Deanna
"Call Malachi, he will take care of you! Great quote and premiums, saving me money and I also ended up with a renters policy for just a couple dollars extra! I couldn't be happier. I have been overpaying for insurance for YEARS til now."
We responded:
"Thank you so much for the 5-star review! We’re thrilled Malachi was able to help you find a great quote, save you money, and bundle your renters policy for just a couple dollars more. It’s amazing to hear you’re finally getting the coverage you deserve—thank you for trusting us!"
Floyd Griffin
April 6, 2026
5
out of
5
rating by Floyd Griffin
"Excellent service a real pleasure to talk to and they explained everything i had questions on"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mike Alfred’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Carolyn Stovall
March 25, 2026
5
out of
5
rating by Carolyn Stovall
"Great customers service every time I call."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Anita L
March 24, 2026
2
out of
5
rating by Anita L
"Since I been with State Farm there has been 1 problem and the is getting my Refund. It has been 2 weeks and no Refund..I have been LIED to by every employee that I have talked to on the phone. The first LIES was I should receive my REFUND by 03/17/2026. The last person I talked to was the office manager and quote unquote she told me I should receive my refund by the 3rd of April. And I asked why it's taking so long and her response was it's the Post Office being slow. My response was no the post office is not that slow. If the check was mailed on 03/06/2026. I should have received the refund and I haven't received it yet. 8 days it will be another month. This is so sad to be Lied to by the employees of State Farm in Gadsden Alabama."
We responded:
"Thank you for your feedback. We’re sorry to hear about the delay in receiving your refund and understand how frustrating this must be. Please know that we are committed to resolving this issue as quickly as possible. Your satisfaction is very important to us."
Roberta Lemons
March 23, 2026
5
out of
5
rating by Roberta Lemons
"Mike and the agents are always professional and proficient."
We responded:
"Roberta, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mike Alfred’s Team—we are always here to help!"
Traci Kopec
March 12, 2026
5
out of
5
rating by Traci Kopec
"Mike Alfred is so helpful and understanding. Mike cares about your needs. Definitely recommend coming to see him for all your insurance needs."
We responded:
"Thank you, Traci, for your wonderful review! We are thrilled to hear that our team was helpful and understanding, and that he truly cares about your needs. Your recommendation means a lot to us. We look forward to continuing to serve you for all your insurance needs."
John Smith
March 11, 2026
5
out of
5
rating by John Smith
"This agent was very helpful and knowledgeable of the insurance plan I had."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mike Alfred’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Shelia Keeton (Lia)
March 4, 2026
5
out of
5
rating by Shelia Keeton (Lia)
"Mike Alfred with State Farm was wonderful to work with. He was very Knowledgeable and had a cheerful and friendly personality. He took his time to provide detailed information to any questions that I had. He is a true example of excellent customer service. I highly recommend Mike Alfred with State Farm for all your insurance needs."
We responded:
"Lia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mike Alfred’s Team—we are always here to help!"
theoldeagle22
February 20, 2026
5
out of
5
rating by theoldeagle22
"The agents at State Farm are excellen, very Knowledgeable, by Great customer service. I use them for all my vehicles. Thank you Cary."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Cary and the entire State Farm team have provided you with excellent, knowledgeable service and great customer care. We truly appreciate your trust in us for all your vehicle insurance needs. If you ever need anything, we're always here to help!"
Kristie Larimore
February 18, 2026
5
out of
5
rating by Kristie Larimore
"I have been searching for a lower automobile rate for several months and all the quotes I received were not very reasonable. I then connected with Traci with the Mike Alfred agency and she worked with me to get the best possible rate. Amazing customer service and very friendly and responsive to my questions."
We responded:
"Kristie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mike Alfred’s Team—we are always here to help!"
Lynda Strawn
February 17, 2026
5
out of
5
rating by Lynda Strawn
"The people from this office are always so friendly and attentive to your needs! My family & I have automobile insurance with them. So far, I am very happy with the price for full coverage for three vehicles. The service is excellent because of the people. Thank You All!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you and your family are happy with your full coverage and the service you’ve received. Our team takes pride in being friendly and attentive, and your appreciation means a lot to us. Thank you for choosing Alfred Insurance Agency—we look forward to continuing to serve you!"
Charlotte Kinney
February 13, 2026
5
out of
5
rating by Charlotte Kinney
"My new State Farm agent ,(Malachi) was very efficient, questions asked, answers given,wasn't rushed,I will recommend any and all who seek,auto & renters insurance to My personal agent Thank you for your personal support 🙏"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Malachi provided you with attentive and thorough service without rushing. Your recommendation means a lot to us, and we're honored to be your personal agent for auto and renters insurance. If you ever need any assistance, we're always here to support you!"
Harold Kimbrough
February 13, 2026
5
out of
5
rating by Harold Kimbrough
"Highly recommend Malachi McSpadden. He has made my switch from my old insurance carrier an effortless experience. Thank you Malachi!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Malachi made your switch to Alfred Insurance Agency smooth and effortless. We truly appreciate your trust in us for your property and vehicle insurance needs. If you ever need anything else, don’t hesitate to reach out!"