Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katonya Parrish

Katonya Parrish

January 2, 2026

5  out of  5
rating by Katonya Parrish
"Customer service is top notch. You can tell they care. They take time to talk to you on deciding what plan is right for you. I recommend thus location"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that our team provided you with attentive and personalized service. Helping you find the right plan is our top priority, and we're glad it made a positive difference. We look forward to assisting you again in the future!"
Profile photo of Scott Wood

Scott Wood

December 29, 2025

5  out of  5
rating by Scott Wood
"Malachi was professional and attentive to my requests. Was very helpful and most importantly courteous."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Malachi provided professional, attentive, and courteous service while assisting you with your property and vehicle insurance needs. We appreciate your trust and look forward to continuing to serve you in the future!"
Profile photo of david king

david king

December 24, 2025

5  out of  5
rating by david king
"Mike Alfred and his staff are courteous and professional in every way. Mike has been a friend of mine ever since he moved to Gadsden, taking over after agent Jim Mynatt passed away. He had big shoes to fill but he has certainly done that."
We responded:
"Thank you so much for your kind words and continued support! Mike truly values the trust and friendship he's built since moving to Gadsden, and he's honored to carry on the great legacy left by Jim Mynatt. We look forward to serving you for many years to come!"
Profile photo of Matthew Wade

Matthew Wade

December 13, 2025

5  out of  5
rating by Matthew Wade
"Great people that are always willing to help."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was helpful and supportive. We truly appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Andrea Rayford

Andrea Rayford

December 11, 2025

5  out of  5
rating by Andrea Rayford
"Traci has been there for me since we were kids so it was an easy switch to State Farm! She was quick to get me a quote and to save me over $500 every 6 months!!!…will definitely recommend her and State Farm to everyone!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Ann Dooms

Ann Dooms

November 26, 2025

5  out of  5
rating by Ann Dooms
"Malachi was great! He helped me out with insurance on my two older vehicles and now my newest one! Looking forward to getting my roof done and then I’ll add my home ❣️👍🏼"
We responded:
"Thank you for taking the time to provide a 5-Star review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jena Anne Campbell

Jena Anne Campbell

November 21, 2025

5  out of  5
rating by Jena Anne Campbell
"First of all, Traci Argo’s kind & beautiful telephone voice was matched to a beautiful & kind woman. To me, a septuagenarian female, she was kind, patient, confident and highly intelligent. She delivered very satisfactory service and greatly exceeded my highest expectations for the auto insurance policy that I knew that I wanted for my little woman’s car."
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Traci’s kindness, patience, and expertise made such a positive impression. It means a lot to us that she was able to exceed your expectations and help you find the perfect auto insurance policy for your little woman’s car. We truly appreciate your trust in Alfred Insurance Agency and look forward to serving you again in the future!"
Profile photo of Michael Gnall (GmanCSO)

Michael Gnall (GmanCSO)

November 20, 2025

5  out of  5
rating by Michael Gnall (GmanCSO)
"Mike and his State Farm staff excelled in every possible facet when addressing our home and auto insurance needs. The staff was extremely attentive and pro-active during the entire process. They went "above and beyond" by providing expert guidance and really showed genuine concern for us as new clients. We highly recommend Mike to anyone in search of insurance or other products."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that the entire team provided attentive, proactive service and expert guidance throughout your home and auto insurance process. Going "above and beyond" for our clients is something we truly strive for, and we're so glad you felt genuinely cared for. We appreciate your high recommendation and look forward to continuing to serve you in the future!"
Profile photo of Jamie Rodgers

Jamie Rodgers

November 19, 2025

5  out of  5
rating by Jamie Rodgers
"Very quick to respond and great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Stephanie Graves

Stephanie Graves

November 17, 2025

5  out of  5
rating by Stephanie Graves
"Great customer service from Nica Hodge!"
We responded:
"Thank you so much for your kind words, Stephanie! We're thrilled to hear that Nica Hodge provided you with great customer service. We appreciate your feedback and look forward to serving you again!"
Profile photo of Kim Pennington

Kim Pennington

November 11, 2025

5  out of  5
rating by Kim Pennington
"My Insurance is a lot cheaper and they are some very nice folks thanks for everything ❤️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Darrell Arnold

Darrell Arnold

November 4, 2025

5  out of  5
rating by Darrell Arnold
"Been doing business with Mike's office for over 20 years and the service is excellent. Highly recommend."
We responded:
"Thank you so much, Darrell! We truly appreciate your loyalty and kind words over the past 20 years. It’s been a pleasure serving you, and we look forward to continuing to provide excellent service for many years to come!"
Profile photo of Renna Pate

Renna Pate

October 31, 2025

5  out of  5
rating by Renna Pate
"Best Insurance people around!! 💕"
We responded:
"We’re thankful for your the kind words! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Matt Richerzhagen

Matt Richerzhagen

October 31, 2025

5  out of  5
rating by Matt Richerzhagen
"Ms. Cary is the best"
We responded:
"Thank you for reviewing our State Farm office and your kind words about Cary! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Natalya S

Natalya S

October 8, 2025

5  out of  5
rating by Natalya S
"Traci Argo was wonderful! I requested a quote and got a call within minutes and she helped me through the whole process. Also great prices too!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of DeAnna DeVille

DeAnna DeVille

October 3, 2025

5  out of  5
rating by DeAnna DeVille
"They are kind and helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Melissa McKee

Melissa McKee

September 30, 2025

5  out of  5
rating by Melissa McKee
"Very easy and pleasant experience!! Glad we changed from Alfa to State Farm!!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that your experience with Alfred Insurance Agency has been easy and pleasant. We're glad you made the switch to State Farm and trust us to assist you. If you ever need anything else, we're here to help!"
Profile photo of theoldeagle22

theoldeagle22

September 26, 2025

5  out of  5
rating by theoldeagle22
"The agents at State Farm are excellen, very Knowledgeable, by Great customer service. I use them for all my vehicles. Thank you Cary."
We responded:
"Thank you for your wonderful review! We're delighted to hear that Cary and the entire State Farm team have provided you with excellent, knowledgeable service and great customer care. We truly appreciate your trust in us for all your vehicle insurance needs. If you ever need anything, we're always here to help!"
Profile photo of Tammy

Tammy

August 28, 2025

5  out of  5
rating by Tammy
"Traci did a great job!! Thank you for saving me money!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Traci was able to help you save money on your insurance. We appreciate your trust and look forward to assisting you with any future insurance needs!"
Profile photo of Bradford Grimes

Bradford Grimes

August 23, 2025

5  out of  5
rating by Bradford Grimes
"Traci is the best"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Traci provided you with excellent service. We'll be sure to share your compliments with her!"
Profile photo of kool drew

kool drew

August 21, 2025

5  out of  5
rating by kool drew
"Tracy was awesome very sweet and a friendly voice"
We responded:
"Thank you for your wonderful review! We're glad to hear that you found our prices reasonable and that Tracy provided such a sweet and friendly experience. We're happy to assist you with your vehicle insurance needs and look forward to serving you again!"
Profile photo of Bama Bitch

Bama Bitch

August 15, 2025

5  out of  5
rating by Bama Bitch
"Amazing Rep Traci is the sweetest and this lady literally saved me HALF of what I have been paying for a very long time AND with more benefits too ❤️🙏🏻🌹 THANK YOU TRACI and the whole team 🙏🏻"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Traci was able to save you so much and provide you with even better benefits. She truly is a valuable part of our team, and we’ll be sure to pass along your kind words. We appreciate your trust in Alfred Insurance Agency Inc and look forward to continuing to serve you! ❤️🙏🏻🌹"
Profile photo of Victoria Williams

Victoria Williams

June 18, 2025

5  out of  5
rating by Victoria Williams
"Traci has been very good at helping us understand what we are getting and even drove to Huntsville over the weekend to deliver our drive safe beacons because our address is not recognize as a delivery address yet. Thanks for all your help!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Profile photo of Traci Kopec

Traci Kopec

July 15, 2024

5  out of  5
rating by Traci Kopec
"Mike Alfred is so helpful and understanding. Mike cares about your needs. Definitely recommend coming to see him for all your insurance needs."
We responded:
"Thank you, Traci, for your wonderful review! We are thrilled to hear that our team was helpful and understanding, and that he truly cares about your needs. Your recommendation means a lot to us. We look forward to continuing to serve you for all your insurance needs."
Profile photo of Wayne Elliott

Wayne Elliott

March 12, 2024

5  out of  5
rating by Wayne Elliott
"One of the most caring, helpful agencies that I have done business with in a long time! A plus service for State Farm Insurance!"
We responded:
"Thank you, Mr. Elliot for the very kind words. Caring for and helping people manage the risks of everyday life is our daily mission. We are here to answer any questions or address any needs you may have! - Mike"