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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joel West

February 12, 2026

5  out of  5
rating by Joel West
"I requested two different quotes for coverage on 2 different cars and both times had my quotes within a couple hours. Thanks for the quick response (and the reasonable rates)"
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that you received your quotes quickly and found our rates reasonable. At Alfred Insurance Agency, we strive to provide fast, reliable service and great value to all our clients. If you ever need anything else or have questions, don’t hesitate to reach out. We appreciate your trust!"
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Kesha Shoemaker

February 5, 2026

5  out of  5
rating by Kesha Shoemaker
"Malacai was awesome very polite and went over and beyond to get me the best quote. I recommend him and State Farm."
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Malachi provided you with excellent service and went above and beyond to find the best quote for you. Your recommendation means a lot to us and to the entire Alfred Insurance team. We're proud to have you as part of the State Farm family! If you ever need anything else, don’t hesitate to reach out."
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Donold Campbell

February 4, 2026

5  out of  5
rating by Donold Campbell
"My experience with Mike Alfred State Farm agency was smooth, professional and friendly. Malachi was the agent that served me and he was an excellent communicator and answered all my questions patiently and completely. I highly recommend this firm."
We responded:
"Thank you so much for your kind words, Donold! We're thrilled to hear that Malachi provided you with smooth, professional, and friendly service. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future. If you ever have any questions, don't hesitate to reach out!"
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Rick Weeks

January 30, 2026

5  out of  5
rating by Rick Weeks
"Mike and his staff are exceptional."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you found our prices great and that Mike and the team provided exceptional service. We appreciate your trust in Alfred Insurance Agency for your property and vehicle insurance needs. If you ever need anything else, we're here to help!"
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Deray Sandlin

January 22, 2026

5  out of  5
rating by Deray Sandlin
"Malachi was great help assisting us getting the best policy, will definitely recommend him to everyone."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Malachi provided excellent assistance in finding the best policy for you. Your recommendation means a lot to us! If you ever need anything else, please don't hesitate to reach out."
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Nicholas Iannuzzi

January 20, 2026

5  out of  5
rating by Nicholas Iannuzzi
"Excellent and professional."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had an excellent and professional experience. We look forward to serving you again!"
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Carrie Roberson

January 15, 2026

5  out of  5
rating by Carrie Roberson
"Malachi has been very helpful from the beginning! Switching to a new company comes with concerns & fears, and he met us with understanding and knowledge that helped us move forward. He essentially helped save us more than $40 per month. The absolute peace of mind behind every question is worth everything."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Malachi was able to provide the understanding and expertise needed to make your switch smooth and worry-free. Saving you over $40 per month while giving you peace of mind is exactly what we strive for. We truly appreciate your trust and look forward to continuing to support you!"
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Staci Argo

January 15, 2026

5  out of  5
rating by Staci Argo
"Traci and Mike were so helpful in helping me with Renters insurance! What I thought was going to be a tough situation turned out pretty easy. Thanks guys!"
We responded:
"Thank you for the five stars, Staci! I am glad to hear we have provided you with a positive experience! If there is anything else we can assist you with, please do not hesitate to stop by or call us! We are happy to help! -Mike"
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Rachel Lagrimas

January 8, 2026

5  out of  5
rating by Rachel Lagrimas
"Malachi was a pleasure to work with! He helped me save on 3 policies and it makes everything more convenient having everything in one place."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Malachi was a pleasure to work with and that he helped you save on your life, vehicle, and renter’s insurance policies. It’s great to know that having everything in one place has made things more convenient for you. We appreciate your trust and look forward to continuing to serve you!"
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Katonya Parrish

January 2, 2026

5  out of  5
rating by Katonya Parrish
"Customer service is top notch. You can tell they care. They take time to talk to you on deciding what plan is right for you. I recommend thus location"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that our team provided you with attentive and personalized service. Helping you find the right plan is our top priority, and we're glad it made a positive difference. We look forward to assisting you again in the future!"
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Scott Wood

December 29, 2025

5  out of  5
rating by Scott Wood
"Malachi was professional and attentive to my requests. Was very helpful and most importantly courteous."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Malachi provided professional, attentive, and courteous service while assisting you with your property and vehicle insurance needs. We appreciate your trust and look forward to continuing to serve you in the future!"
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david king

December 24, 2025

5  out of  5
rating by david king
"Mike Alfred and his staff are courteous and professional in every way. Mike has been a friend of mine ever since he moved to Gadsden, taking over after agent Jim Mynatt passed away. He had big shoes to fill but he has certainly done that."
We responded:
"Thank you so much for your kind words and continued support! Mike truly values the trust and friendship he's built since moving to Gadsden, and he's honored to carry on the great legacy left by Jim Mynatt. We look forward to serving you for many years to come!"
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Matthew Wade

December 13, 2025

5  out of  5
rating by Matthew Wade
"Great people that are always willing to help."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was helpful and supportive. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Andrea Rayford

December 11, 2025

5  out of  5
rating by Andrea Rayford
"Traci has been there for me since we were kids so it was an easy switch to State Farm! She was quick to get me a quote and to save me over $500 every 6 months!!!…will definitely recommend her and State Farm to everyone!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ann Dooms

November 26, 2025

5  out of  5
rating by Ann Dooms
"Malachi was great! He helped me out with insurance on my two older vehicles and now my newest one! Looking forward to getting my roof done and then I’ll add my home ❣️👍🏼"
We responded:
"Thank you for taking the time to provide a 5-Star review! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jena Anne Campbell

November 21, 2025

5  out of  5
rating by Jena Anne Campbell
"First of all, Traci Argo’s kind & beautiful telephone voice was matched to a beautiful & kind woman. To me, a septuagenarian female, she was kind, patient, confident and highly intelligent. She delivered very satisfactory service and greatly exceeded my highest expectations for the auto insurance policy that I knew that I wanted for my little woman’s car."
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Traci’s kindness, patience, and expertise made such a positive impression. It means a lot to us that she was able to exceed your expectations and help you find the perfect auto insurance policy for your little woman’s car. We truly appreciate your trust in Alfred Insurance Agency and look forward to serving you again in the future!"
Profile photo of Michael Gnall (GmanCSO)

Michael Gnall (GmanCSO)

November 20, 2025

5  out of  5
rating by Michael Gnall (GmanCSO)
"Mike and his State Farm staff excelled in every possible facet when addressing our home and auto insurance needs. The staff was extremely attentive and pro-active during the entire process. They went "above and beyond" by providing expert guidance and really showed genuine concern for us as new clients. We highly recommend Mike to anyone in search of insurance or other products."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that the entire team provided attentive, proactive service and expert guidance throughout your home and auto insurance process. Going "above and beyond" for our clients is something we truly strive for, and we're so glad you felt genuinely cared for. We appreciate your high recommendation and look forward to continuing to serve you in the future!"
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Jamie Rodgers

November 19, 2025

5  out of  5
rating by Jamie Rodgers
"Very quick to respond and great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Stephanie Graves

November 17, 2025

5  out of  5
rating by Stephanie Graves
"Great customer service from Nica Hodge!"
We responded:
"Thank you so much for your kind words, Stephanie! We're thrilled to hear that Nica Hodge provided you with great customer service. We appreciate your feedback and look forward to serving you again!"
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Kim Pennington

November 11, 2025

5  out of  5
rating by Kim Pennington
"My Insurance is a lot cheaper and they are some very nice folks thanks for everything ❤️"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Darrell Arnold

November 4, 2025

5  out of  5
rating by Darrell Arnold
"Been doing business with Mike's office for over 20 years and the service is excellent. Highly recommend."
We responded:
"Thank you so much, Darrell! We truly appreciate your loyalty and kind words over the past 20 years. It’s been a pleasure serving you, and we look forward to continuing to provide excellent service for many years to come!"
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Renna Pate

October 31, 2025

5  out of  5
rating by Renna Pate
"Best Insurance people around!! 💕"
We responded:
"We’re thankful for your the kind words! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matt Richerzhagen

October 31, 2025

5  out of  5
rating by Matt Richerzhagen
"Ms. Cary is the best"
We responded:
"Thank you for reviewing our State Farm office and your kind words about Cary! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Natalya S

October 8, 2025

5  out of  5
rating by Natalya S
"Traci Argo was wonderful! I requested a quote and got a call within minutes and she helped me through the whole process. Also great prices too!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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DeAnna DeVille

October 3, 2025

5  out of  5
rating by DeAnna DeVille
"They are kind and helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"