Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danny Hancock

Danny Hancock

July 28, 2026

5  out of  5
rating by Danny Hancock
"We had been with Allstate for 20 years ,want to compare home and auto .Malachi gave us the info we needed to make the decision best for us.Thanks for all you did .Keep up the good work.Danny&Kathriena Hancock."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mike Alfred’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Lisa Vaughn

Lisa Vaughn

July 27, 2026

5  out of  5
rating by Lisa Vaughn
"Great prices & great customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Aaron Askew

Aaron Askew

July 17, 2026

5  out of  5
rating by Aaron Askew
"Malachi is one of the best insurance agents there ever was.“Absolutely the best insurance experience I’ve had. Everyone at this State Farm office was friendly, professional, and quick to help. They treated me like family instead of just another customer. They saved me money while improving my coverage. Couldn’t ask for better service.”"
We responded:
"Wow—thank you for the amazing 5-star review! We’re so glad to hear Malachi and the team at Alfred Insurance Agency delivered an experience that was friendly, professional, and quick. It means a lot that you felt treated like family—and that we were able to save you money while improving your coverage. We truly appreciate your trust and we’ll be here whenever you need us!"
Profile photo of Taleah Weaver

Taleah Weaver

July 15, 2026

5  out of  5
rating by Taleah Weaver
"The whole office staff is wonderful! We have been using them for several years and service is always efficient and professional. Highly recommend :)"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Jacquelyn Etheridge

Jacquelyn Etheridge

July 8, 2026

5  out of  5
rating by Jacquelyn Etheridge
"Patience and friendly
Will keep what we have."
We responded:
"Thank you for your kind review of State Farm Agent Mike Alfred’s Team. We appreciate it!"
Profile photo of Dallas Bellman

Dallas Bellman

July 8, 2026

5  out of  5
rating by Dallas Bellman
"Malachi from State Farm was really helpful and made me very comfortable on my decision being with State Farm. He lead me to an affordable deal and was very patient and friendly. Since joining State Farm, things have been great and I recommend anyone who wants great service and a better deal to join State Farm."
We responded:
"Thank you for your 5-star review! We’re so glad to hear that Malachi was helpful and made you feel comfortable throughout the decision-making process. It’s wonderful to know he was patient, friendly, and able to help you find an affordable deal. We truly appreciate your recommendation—welcome to State Farm, and we’re here for you anytime you need us."
Profile photo of Harold Kimbrough

Harold Kimbrough

July 6, 2026

5  out of  5
rating by Harold Kimbrough
"Highly recommend Malachi McSpadden. He has made my switch from my old insurance carrier an effortless experience. Thank you Malachi!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Malachi made your switch to Alfred Insurance Agency smooth and effortless. We truly appreciate your trust in us for your property and vehicle insurance needs. If you ever need anything else, don’t hesitate to reach out!"
Profile photo of Kim Owens

Kim Owens

June 30, 2026

5  out of  5
rating by Kim Owens
"I have been doing business with Mike Alfred for many years. I am always greeted politely and friendly whether in person or on the phone. No matter what my circumstance has been, I always receive quick, professional, friendly service. I highly recommend Mije Alfred State Farm for all your insurance needs."
We responded:
"Thank you so much for your 5-star review, Kim! We truly appreciate your loyalty over the years and are grateful you’ve trusted Mike Alfred and our team with your insurance needs. It means a lot to hear that you consistently receive polite, friendly, quick, and professional service—whether in person or over the phone. We’re here for you anytime. Thanks again for recommending Mike Alfred State Farm—we’re honored to have you as a customer!"
Profile photo of John Losoncy

John Losoncy

June 10, 2026

5  out of  5
rating by John Losoncy
"Mike Alfred of State Farm was extremely helpful and knowledgeable. His professionalism and excellent service made our experience wonderful. Thank you Mike."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mike Alfred’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Ginger Hogan

Ginger Hogan

May 28, 2026

5  out of  5
rating by Ginger Hogan
"Malachi was very helpful and got us a great deal!"
We responded:
"Thank you for the 5-star review! We’re so glad Malachi was able to help you and get you a great deal. We truly appreciate your trust in the Alfred Insurance Agency—please don’t hesitate to reach out anytime you need assistance!"
Profile photo of Bradford Grimes

Bradford Grimes

May 28, 2026

5  out of  5
rating by Bradford Grimes
"Traci is the best"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Traci provided you with excellent service. We'll be sure to share your compliments with her!"
Profile photo of bobby mitchell

bobby mitchell

May 22, 2026

5  out of  5
rating by bobby mitchell
"Tracy is the best!"
We responded:
"Thanks so much for the 5-star review! We’re thrilled to hear that Tracy was able to help you—she truly is the best. We appreciate your trust in Alfred Insurance Agency and look forward to serving you again whenever you need anything."
Profile photo of Shara Miller

Shara Miller

May 8, 2026

5  out of  5
rating by Shara Miller
"Malachi was professional, answered all my questions and worked to get the best coverage for me and my family"
We responded:
"Shara, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Mike Alfred’s Team is just a call or email away!"
Profile photo of Leigh Hunt

Leigh Hunt

May 8, 2026

5  out of  5
rating by Leigh Hunt
"My family used ALFA for years. I was not happy with them, so I made the switch to State Farm and have been happy since!! Mike and Traci are always so helpful and I can’t thank them enough!!"
We responded:
"Thank you so much for your 5-star review! We’re grateful for your feedback and for the kind words about Mike and Traci. It’s wonderful to hear you’ve been happy with your experience and that they’ve been able to help you along the way. If you ever need anything in the future, we’re always here for you!"
Profile photo of Lottie Lee

Lottie Lee

May 1, 2026

5  out of  5
rating by Lottie Lee
"Malachi was a pleasure to talk with and exceeded my expectations for customer service. I am pleased to have switched my auto insurance to State Farm. Thank you for making the process so easy affordable."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that Malachi was a pleasure to work with and that he exceeded your expectations. We’re also glad you’re enjoying your new State Farm auto insurance—our team is here to make the process easy, clear, and affordable. We truly appreciate your trust in Alfred Insurance Agency!"
Profile photo of Sarah Morgan

Sarah Morgan

April 30, 2026

5  out of  5
rating by Sarah Morgan
"Very attentive, caring and desiring to serve their customers with great low rates and options"
We responded:
"Sarah, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Mike Alfred’s Team!"
Profile photo of B Johnston

B Johnston

April 29, 2026

5  out of  5
rating by B Johnston
"Have had our insurance with them for 20+ years. Really good people to work with. Thanks Folks!"
We responded:
"Thank you so much for the wonderful 5-star review! We truly appreciate your loyalty and trust over the past 20+ years. It means a lot to hear you’ve had a great experience working with our team."
Profile photo of Kristen Allen

Kristen Allen

April 24, 2026

5  out of  5
rating by Kristen Allen
"Great customer service—responsive, helpful, and made everything simple to understand. Highly recommend Malachi Mcspadden"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that Malachi provided responsive, helpful service and made everything easy to understand. We truly appreciate your recommendation and look forward to assisting you again in the future!"
Profile photo of Amy Pratt

Amy Pratt

April 20, 2026

5  out of  5
rating by Amy Pratt
"Malachi was a great help"
We responded:
"Amy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mike Alfred’s Team—we are always here to help!"
Profile photo of Deanna

Deanna

April 8, 2026

5  out of  5
rating by Deanna
"Call Malachi, he will take care of you! Great quote and premiums, saving me money and I also ended up with a renters policy for just a couple dollars extra! I couldn't be happier. I have been overpaying for insurance for YEARS til now."
We responded:
"Thank you so much for the 5-star review! We’re thrilled Malachi was able to help you find a great quote, save you money, and bundle your renters policy for just a couple dollars more. It’s amazing to hear you’re finally getting the coverage you deserve—thank you for trusting us!"
Profile photo of Floyd Griffin

Floyd Griffin

April 6, 2026

5  out of  5
rating by Floyd Griffin
"Excellent service a real pleasure to talk to and they explained everything i had questions on"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Mike Alfred’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Carolyn Stovall

Carolyn Stovall

March 25, 2026

5  out of  5
rating by Carolyn Stovall
"Great customers service every time I call."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Anita L

Anita L

March 24, 2026

2  out of  5
rating by Anita L
"Since I been with State Farm there has been 1 problem and the is getting my Refund. It has been 2 weeks and no Refund..I have been LIED to by every employee that I have talked to on the phone. The first LIES was I should receive my REFUND by 03/17/2026. The last person I talked to was the office manager and quote unquote she told me I should receive my refund by the 3rd of April. And I asked why it's taking so long and her response was it's the Post Office being slow. My response was no the post office is not that slow. If the check was mailed on 03/06/2026. I should have received the refund and I haven't received it yet. 8 days it will be another month. This is so sad to be Lied to by the employees of State Farm in Gadsden Alabama."
We responded:
"Thank you for your feedback. We’re sorry to hear about the delay in receiving your refund and understand how frustrating this must be. Please know that we are committed to resolving this issue as quickly as possible. Your satisfaction is very important to us."
Profile photo of Roberta Lemons

Roberta Lemons

March 23, 2026

5  out of  5
rating by Roberta Lemons
"Mike and the agents are always professional and proficient."
We responded:
"Roberta, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Mike Alfred’s Team—we are always here to help!"
Profile photo of Traci Kopec

Traci Kopec

March 12, 2026

5  out of  5
rating by Traci Kopec
"Mike Alfred is so helpful and understanding. Mike cares about your needs. Definitely recommend coming to see him for all your insurance needs."
We responded:
"Thank you, Traci, for your wonderful review! We are thrilled to hear that our team was helpful and understanding, and that he truly cares about your needs. Your recommendation means a lot to us. We look forward to continuing to serve you for all your insurance needs."